Aiden Service Desk: Support for SAP, Mendix, and Aiden solutions
At Aiden, we understand that technical and functional challenges can slow down your operations. That is why our support department is ready to help you quickly and expertly with all your questions and incidents.
Whether you work with SAP Business One, SAP Business ByDesign, SAP Cloud ERP (formerly SAP S/4HANA), Aiden, or Mendix applications, our experienced support staff are the first point of contact for all your support questions, big or small.
From an error message or a functional question to a complex challenge, our experts think along with you and solve it together with you.
Jira PortalContact the Aiden Servicedesk
Our Service Desk is available to all our customers who use SAP, Mendix, or Aiden solutions. There are several ways to get in touch with the Aiden Service Desk.
Online support portal
Via the online Jira-portal you can easily submit questions or report incidents. You can track the progress and status of your requests, and you always have a complete overview of all your support requests, including feedback and resolution information.
Personal contact and remote support
Would you prefer personal contact? No problem. You can also contact us via the phone numbers below. You will then be connected to an experienced support staff member to ask your question or explain your incident verbally. Via this link, you can download TeamViewer .
Documentation
Documentation is available for various Aiden software solutions, including user guides and frequently asked questions. You can find this documentation here.