Your IT systems ensure continuous and smooth business operations. In a dynamic and hectic working environment, however, incidents can unfortunately happen at any time, causing your systems to no longer function properly. You can rely on SAP Functional Support to resolve incidents and implement necessary changes as quickly as possible.
SAP specialists are at your service
With SAP Functional Support, you have a team of SAP specialists at your disposal at all times. Has an incident occurred or do you want to make a small change? Just contact our service desk, which is fully staffed by SAP experts. They will analyze the problem or the desired adjustment and help you solve or implement it.
Always a solution
Of course, our service desk may be unable to take care of a request directly. This could be because an incident requires more in-depth analysis or a change is too large-scale. In that case, we will forward your request to the right consultant who has knowledge of your business processes. They will ensure that your request is handled within the agreed SLA arrangements and that your IT systems are running optimally again as soon as possible.
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A solution that suits you
Every organization has different requirements and assistance needs. That is why we offer different SLA types and pricing models. You simply choose the service that best suits your business. And you are assured of an appropriate and personal solution.
The main task of SAP Functional Support is to allay your concerns. Our SAP experts immerse themselves in your problem and are familiar with the IT systems you use. Through this service from Aiden, they are always available.
01. SAP experts at your disposal
Easy contact with SAP experts in the event of incidents and minor changes.
02. Different pricing models
Choose from different SLA types and pricing models
Personal attention and service that aligns with your IT systems
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