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What is an ERP?

Quick guide and glossary of key ERP terms

Need a fast answer to an ERP-related question? Our quick guide below is your ERP cheat sheet. The handy definition list gives you straightforward info and gets you up to speed on the most important ERP topics.

22 April 2025 Last edited 21 May 2026

What is an ERP?

Enterprise Resource Planning (ERP) systems are software platforms that companies use to connect and manage their core business processes, such as finance, manufacturing, supply chain, logistics, procurement, and inventory management. They ensure that these critical areas operate efficiently by sharing accurate, real-time data.

Let’s break it down:

  • Enterprise: An ERP helps manage core financial business processes, so supply chain and financial data from across the business stay aligned.
  • Resource: It enables companies to keep track of supplies being purchased, goods being created, and invoices tracking sales, ensuring smooth procurement, production, and distribution.
  • Planning: It also helps companies optimise operations and coordinate all the moving pieces, from inventory control to production scheduling and financial forecasting.

How does an ERP benefit your business?

ERP systems streamline operations, improve data accuracy, enable real-time insights, and enhance decision-making. They reduce inefficiencies, eliminate data silos, and help businesses scale effectively.

In short, a well-implemented ERP system offers your business key benefits such as these:

  • Efficiency: An ERP saves time and speeds up processes (for example, with an ERP, financial data only needs to be entered once, and it automatically updates across accounting, procurement, and inventory systems).
  • Automation: An ERP lets companies automate tasks that would otherwise be done manually (for example, processing invoice data automatically instead of having to enter payment details by hand).
  • Better decision-making: Because an ERP centralises all your company’s core business data, it enables you to perform reliable real-time analytics which help managers make informed decisions.
  • Cost savings: An ERP lowers costs by minimising manual work and errors (for example, automating invoice matching prevents overpayments and duplicate payments).
  • Improved collaboration: An ERP ensures that departments work with the same information, so they can collaborate more effectively (for example, it gives procurement and finance access to the same purchase order data, so it’s easier to align budgets and avoid unnecessary spending).
  • Scalability: An ERP system grows with the business and can be easily expanded with additional modules or functionalities.

ERP use cases: What can ERPs do?

Companies in all industries can use an ERP to optimise their core business functions. Here’s how:

  • Manufacturing: Manage production schedules, automate inventory tracking, and ensure quality control.
  • Supply chain management: Monitor logistics, demand forecasting, and order fulfillment.
  • Finance/Accounting: Handle accounting, financial reporting, budgeting, invoices, and compliance with regulatory requirements.
  • Procurement: Streamline purchasing, supplier management, and cost control.
  • Warehouse/Inventory management: Track stock levels, warehouse operations, and material requirements.

ERPs are also highly adaptable and can be expanded to include additional modules that support other processes necessary for running your business. This includes systems for customer relationship management (CRM), customer experience (CX), marketing, or HR/human capital management (HXM), just to name a few.

User customisation and flexibility

ERP systems allow users to customise dashboards and interfaces to fit their preferences and needs. You can also create workflows in your ERP based on your company’s standard procedures.

For example, an ERP can automate a process like procurement to payment (P2P):

  1. Procurement request: A department requests materials in the ERP.
  2. Approval: Finance reviews and approves the request.
  3. Purchase order: The ERP generates a PO and sends it to the supplier.
  4. Goods receipt: Warehouse logs received items, updating inventory.
  5. Invoice matching: The ERP matches the invoice with the PO and goods receipt.
  6. Payment processing: Finance completes payment through the ERP.

In addition to standard features, platforms like low-code/no-code tools also let businesses adapt and build ERP processes without extensive programming knowledge. These systems let you design workflows based on logical “if A, then B” rules rather than having to write software code.

Want to learn more about ERP systems?

ERP systems are powerful tools for helping your business operate more efficiently. For most organisations, they’re a critical step towards digital transformation. There are many factors to consider when choosing the right ERP deployment, as well as the tools and customisations that will deliver the most value for your company. Need some advice? Request a digital transformation assessment!

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