Proactive IT management is crucial for achieving your digital ambitions
Companies face growing IT challenges: Continuity is critical, IT resources are scarce, and cyber threats are increasing. At the same time, companies must keep innovating without bloated costs. For many, this means a slowdown in their digital ambitions. The answer lies in proactive IT management that evolves with the business. Aiden Managed Services helps organisations become more agile without the need for a large internal IT team. With one dedicated point of contact, on-demand cyber security and cloud expertise, and 24×7 ITIL-driven monitoring, we ensure secure and stable IT environments. Through proactive lifecycle and patch management, automation, and vendor coordination, we minimise downtime, while performance is continuously optimised. This way, you can scale up flexibly and keep innovating, without costs getting out of hand.
Expertise and peace of mind
- Always have access to SAP expertise, without relying on scarce IT talent
- Optimal support for your business processes thanks to tailored technical and functional application management
- Lower total IT costs (TCO) thanks to transparent services and predictable subscription models
Continuity and agility
- Less downtime and higher availability thanks to proactive lifecycle management, monitoring, and detection
- Better alignment with market developments and changing customer expectations
- Shorter lead times for changes, releases, and projects
Performance and cost control
- Competitive advantage through faster innovation and time-to-market
- Better alignment between IT and the business, because management evolves with your business objectives
- Faster adoption of new technologies without major CAPEX spikes
Control over IT, focus on your business
Aiden Managed Services helps you transform from a reactive IT environment into a proactive, future-proof platform that enables you to achieve your business objectives. With one dedicated point of contact and clear agreements on quality and availability. Whether you:
- Want to safeguard continuity and prevent disruptions
- Want to keep costs under control
- Want to get the maximum return from your SAP investment with scalable services
Aiden Managed Services offers the experience that aligns with your strategic ambitions!
Why choose Aiden?
Who we are
We are a human-oriented IT partner: Technology made human. With SAP and Mendix expertise and personal commitment, we make technology work for your business and its people.
What we do
We deliver ERP and low-code solutions that streamline and automate business processes. From core systems to integrations and extensions, we advise, implement, and configure solutions that deliver real value.
How we work
We guide projects from kick-off through delivery and ongoing support, ensuring new solutions are immediately ready for use. We provide support for configuration, integration, and adoption within your organisation.
Why Aiden
We combine human-centred guidance with specialist IT expertise. As a local partner, we provide a single point of contact for SAP, Mendix, industry-specific software, integrations, cloud services, and Managed Services.
A stable IT foundation for Profimex
Profimex transitioned to a brand-new cloud-based implementation of SAP Business One, with a so-called ‘clean start.’ Rather than building upon an outdated database and patching existing custom features, they decided to start with a clean slate. During the migration from on-premise servers to the Aiden Managed Cloud, a solid foundation was laid for future-proof data and product structures.
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What Aiden can help you with
Due to the increasing complexity of ERP environments and higher demands for user support, professional management is becoming increasingly important. Aiden Managed Services combines technical and functional SAP management with proactive security measures—such as patch management, continuous monitoring, role and access management, and rapid incident response—to prevent risks early. This creates an environment that not only runs reliably and securely, but also continues to add value to the organisation.
Aiden technical SAP application management
Aiden technical SAP application management is designed to take the pressure off your IT team by continuously monitoring systems and preventing disruptions. Thanks to our technical monitoring, periodic patch and change management, and personal support, your applications stay in good condition and are always available when you need them. This way, you benefit from a reliable SAP environment without having to deploy specialised staff yourself.
Aiden functional SAP application management
Aiden functional SAP application management is designed to support your organisation in making the most of SAP for daily processes. Our SAP specialists are ready to resolve incidents quickly and implement changes efficiently, aligned with your business processes and user needs. This way, your SAP environment not only remains available, but continues to deliver value for your employees and organisation.
Frequently Asked Questions
Do you have questions about Managed Services, technical application management, or functional application management? Here are the most common questions and their answers.
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Contact usRelated customer stories
Lighting giant lampenlicht goes for maximum automation with SAP Business One
With 31 webshops, Lampenlicht processed thousands of orders every day. To manage this properly, an SAP Business One foundation with smart integrations was implemented.
Container supplier CNTNR Partners migrates from a complex logistics IT landscape to one integrated solution
CNTNR Partners requires precise coordination and full traceability of their shipping containers. Due to the company’s growth and the increasing complexity of business processes, the need arose for an IT partner.
Gallagher Europe brings structure and accuracy to a dynamic warehouse
At Gallagher Europe’s distribution centre in Groningen, they handle around 10,000 order lines per week with high demands on speed, accuracy, and control.
A partner that aligns with your strategic ambitions
Want to learn more about our Managed Services solutions? We would be happy to advise you. Together, we ensure an optimally functioning SAP environment.