Wholesale

Companies in the wholesale industry have multiple challenges that need to be addressed in their core business software. These challenges range from unpredictable demand and seasonal peaks to complex pricing scales and customer-specific contracts. The wholesale industry needs tools that handle the complex logistics of B2B as well as the high customer expectations from B2C.   We implement best practices for your business that improve order handling, provide real-time insights, and increase customer satisfaction.

What Aiden can help you with

We support wholesale companies with systems that fit daily work, from procurement, invoicing and customer contact to warehouse execution. We can work with a variety of solutions to help orders flow cleanly, picking stays accurate and teams build tools that match how they work.

Warehouse Management

When wholesale companies get serious about getting their warehouse management processes in place, they can see significant results: Increased inventory accuracy by 15–30%, reduced picking errors by 20–50%, and returns handled 20–40% faster.

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Customer Portals

With a Magento customer portal, your inside sales team gains more time to focus on strategic tasks. Customers handle their own data—from downloading invoices to reporting returns. This allows your sales team to spend more time on managing customer satisfaction to ensure long-term customer relationships.

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Faster, cleaner order-to-delivery flow

Wholesalers often deal with long purchase order to invoice turnaround times, and change orders that result in invoice discrepancies. Your staff has to check prices, confirm availability and share updates across teams, which can slow things down or create errors. We optimise your workflow with standard catalogues and contracts, automated invoicing, and customer portals, so quotes turn into orders without errors and everyone works from the same order information through to delivery.

Learn more about how Aiden supported Brands Group with these processes, including functionality that helps automate Amazon Marketplace order processing and reduces manual work.

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Inventory data you can trust

When warehouse teams are working with inaccurate inventories and multiple backorders, things can get messy without the right information in place. They need a clear view of stock, so they can ship the right items and avoid returns and unnecessary work. We support scan-based picking and stock updates that reflect what’s actually happening on the floor. This gives teams reliable stock numbers while orders are still being picked and packed, so they can catch shortages or mismatches early.

Discover how Aiden helped Profimex implement a Product Information Management (PIM) system that acts as a central hub for the entire product catalogue and synchronises product information automatically with SAP.

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Automation that supports scalable growth

As sales volumes grow, many wholesalers are stuck spending more time on order admin and less time on service and fulfilment. We support with automated order processing and e-invoicing that let you record order changes, delivery confirmations, and payments once, instead of updating them by hand in multiple systems.

Read how Tema Fine Foods standardised the ordering process with a smart, mobile ordering app.

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Related customer stories

Tema Fine Foods streamlines order process and enhances customer experience with Mendix and SAP Business One

This wholesaler used to get orders via multiple channels including WhatsApp, phone, and email. Now this process has been streamlined with a mobile app and the orders land directly in SAP Business One.

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Profimex streamlines logistics and product management with SAP Business One

With a phased approach—including a clean-start, cloud-based SAP Business One implementation and Akeneo PIM as a central product hub—they rebuilt the foundation.

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Timber wholesaler Woodvision reduces order picking errors by 90% thanks to SAP EWM

By implementing SAP Extended Warehouse Management (EWM) in just nine months—with barcode scanning and task guidance via handhelds—they regained control and cut picking errors dramatically.

Read customer story
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Solutions for the wholesale industry

Want to optimise operations with automated, data-driven tools? Learn how to reduce manual work and grow your business.

Wholesale

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