Vocas has been working with SAP Business One for more than 10 years
In 2010, Vocas made the strategic choice for a standard ERP system. The all-round B2B trading company shows particular satisfaction with the reliability of SAP Business One and Aiden’s technical discipline. This means that a mere decade later, developments in the market for professional cameras and accessories are still effortless to follow.
Operational reliability, anytime and anywhere, is what Vocas wants to offer. So the company has an eight-person service department that never has to say no in the field of ICT, electronics and mechanical modifications. In addition, Vocas is certified to perform warranty repairs for top brands such as Arri, Canon and Sony.
Vocas also develops and manufactures its own products, but is essentially a trading company with some 80,000 items ranging from tiny technical parts to lenses, daylight filters, shoulder rests, tripods, bags and more. The management of all item data takes place directly in the SAP Business One ERP system.
‘I would recommend Aiden directly to any business looking for a pragmatic and effective automation partner. They listen carefully first and then present an adequate solution that ensures satisfied customers. Aiden is our consultation partner.’
Developing new capabilities
Looking back over the last few years, Ruud Dobber sees some clear advantages of Aiden and SAP Business One:
‘We can now do more with fewer people. Our sales growth went much faster than the expansion of the number of employees. We can also more easily develop new initiatives, each of which is supported by the system. Think about additional online channels, more functionalities, international sales and Intrastat filings. In addition, as techies ourselves, we can develop new capabilities, which Aiden will further incorporate within the SAP concept.’
‘This includes things like iPads at the front desk, which we use to digitally process product returns and issues and thus register them in the SAP system. Prices of competitors on the internet can also be tracked automatically. This allows Vocas to determine the optimal selling price in SAP Business One, which is then automatically implemented in the linked webshops.’
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