Container supplier CNTNR Partners migrates from a complex logistics IT landscape to one integrated solution

A sparring partner, not just an implementation partner

In the search for a new software partner, CNTNR Partners entered into discussions with Aiden. According to Geert Steenhof, Director at CNTNR Partners, ‘What stood out immediately was that Aiden did not get stuck on standard solutions, but from the very first moment thought along with the specific challenges of our organisation. The combination of in-depth knowledge of SAP Business One, industry-specific software solutions, and experience with logistically complex processes, gave us the confidence that we had found the right partner here.’

Full traceability from factory to end customer

CNTNR Partners selected SAP Business One, supplemented with Aiden’s Business Process Automation tool (BPA). This solution ensures that containers are fully traceable: Serial numbers and industry-specific codes are generated and recorded automatically, from factory to end customer. While it used to be a time-consuming task to gain insight into the location and availability of containers, CNTNR Partners can now see this at a glance.

Faster response and better customer service

Reports provide regional insight into which containers are located where, and which are available for deployment, allowing the company to respond much faster to customer enquiries. That speed translates directly into commercial advantages. A customer who submits a request today now gets rapid insight into the options, enabling CNTNR Partners to move faster and serve customers better.

Control over costs and margins through full insight

In addition, the solution also provides control over costs and margins. Because all costs and revenue per container—from purchase and transport to rental via, for example, cabotage—are recorded directly, a complete picture of profitability emerges. This makes it possible to quote more sharply and steer more consciously on returns.

Continuing to build a sustainable partnership

With the implementation of SAP Business One and the BPA tool, a solid foundation has been laid. The next step is integrating external data, such as vessel and container information from service providers, to make processes even more efficient and to serve customers even faster. CNTNR Partners therefore sees the collaboration with Aiden as a long-term partnership—a relationship in which stability and innovation go hand in hand.

Martin Treur, Business Unit Director SAP Business One at Aiden: ‘The consultants at Aiden have the necessary knowledge and experience to understand complex processes, and they also deliver the stability and continuity that are essential for an organisation operating internationally. By proactively thinking along about future possibilities and solutions, we support CNTNR Partners in its growth ambitions, and we truly help them move forward.’