It is an important and costly investment for almost all businesses: a new, comprehensive software platform that intervenes in virtually all business processes. You want to be able to move forward with that for a while. According to Leferink, SAP offers every opportunity to grow with Arli Group in the future. "We can link clients, as well as other software, to our system. We need Aiden to realize those links. But they are also there for us when a problem arises. They identify these and solve them quickly and adequately for us. Our business can then continue to run as usual. We work very well together in that respect".
Thinking with the customer
That pleasant collaboration is also reflected in Aiden's personal approach to a project like that of Arli Group. Leferink explains: "We have sat around the table regularly in the past with a consultant from Aiden. The latter, of his own accord, suggested several things that could be improved in our process. These were things we had not thought about at all. Aiden has that knowledge, in part because they do a lot of work at other companies. We could often apply his advice and solutions on the spot within our company. With all the added benefits, such as additional insight into SAP on our end. Knowledge we wouldn't have had otherwise. This is a very pleasant way of working."